Shipping Policy

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed
• Orders are not processed on weekends or public holidays
• Processing time may vary during busy periods, promotions, or holiday seasons

Shipping Time

Estimated delivery times may vary depending on your location and the courier service used.

• Australia: 3–7 business days
• International: 7–15 business days

Delivery times are estimates only and may be affected by customs, courier delays, or other external factors.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and the shipping method selected.

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer unless otherwise stated.

Tracking Information

Once your order has been shipped, you will receive shipping confirmation and tracking details where available.

Please allow some time for tracking updates to appear after dispatch.

Delays, Lost, or Returned Orders

• LAIZO is not responsible for delays caused by couriers, customs, weather, or other external issues
• If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply
• If you believe your parcel is lost or significantly delayed, please contact us so we can assist

Custom & Printed Orders

Some products, including custom or made-to-order printed items, may require additional preparation time before dispatch.

We take care to ensure every order meets our quality standards before shipping.